![]() ![]() If you experience any problems running the tool or it hasn't fully resolved all of the issues you had, please contact support. Verify that your system is now functioning normally If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit located within the 'Plugins' folder and reboot If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional: Internet access, Windows Update, Windows Firewall ![]() If they do, then click Cleanup once more and repeat the process Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. Wait while the system shuts down and the cleanup process is performed ![]() Malwarebytes Anti-Rootkit will then open, follow the instruction in the wizard to update and allow the program to scan your computer for threatsĬlick on the Cleanup button to remove any threats and reboot if prompted to do so Run the file and follow the onscreen instructions to extract it to a location of your choosing (your desktop by default) Malwarebytes Anti-Rootkit BETA is cutting edge technology forĭetecting and removing the nastiest malicious rootkitsĭownload Malwarebytes Anti-Rootkit from the link above Please attach the file in your next reply.Malwarebytes Anti-Rootkit BETA drills down and removes even deeply embedded rootkits Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. ![]() You will be presented with a page stating, " Get Started!"Ĭlick the Advanced tab on the left columnĪ progress bar will appear and the program will proceed with getting logs from your computer Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: ![]()
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March 2023
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